Terms of Service
Terms of Service or Terms and Conditions
Introduction
These Terms of Service govern your use of the website operated by AM Stores. By accessing or using this website, placing an order, or purchasing any product, you agree to be bound by these terms. If you do not agree, you should not use this website.
AM Stores reserves the right to update or change these terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.
About Us
AM Stores is an online retail business operating in the United Kingdom. We sell physical products through our website and associated sales channels.
If you have any questions about these terms, you may contact us through the details provided on our website at contact us.
Products and Information
We make every effort to ensure that product descriptions, images, dimensions, weights, and other information displayed on this website are accurate and up to date. However, slight variations may occur due to lighting, screen settings, manufacturing processes, or updates made by suppliers.
All products are sold for personal and household use only unless otherwise stated.
Information provided on this website, including any content related to traditional practices or general wellness, is for informational purposes only and should not be considered medical, health, or professional advice.
Use of Copper Products
Our copper products are intended for traditional water storage use only. They are not designed to diagnose, treat, cure, or prevent any medical condition.
Customers are responsible for using products correctly and safely. Care and maintenance guidance is provided separately and must be followed to avoid damage or misuse. You can view our care instructions at Care Guide.
Failure to follow recommended usage or care guidance may result in damage to the product and may void eligibility for refunds or replacements.
Orders and Payments
All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, stock issues, suspected fraud, or misuse of the website.
Prices are displayed in GBP unless stated otherwise. Prices may change at any time without notice.
Payment must be completed in full at the time of purchase. Orders will not be dispatched until payment has been successfully received.
Delivery
We aim to dispatch orders within the estimated timeframe shown at checkout. Delivery times are estimates only and may vary due to factors beyond our control, including courier delays, weather conditions, or peak periods.
AM Stores is not responsible for delays caused by third party delivery providers once an order has been dispatched.
Risk of loss or damage passes to the customer once the order is delivered to the address provided.
Returns and Refunds
Returns are handled in accordance with UK consumer law.
Customers may be eligible to return unused products within the applicable cooling off period, provided the item is returned in its original condition and packaging.
Used items, personalised items, or products damaged due to misuse, improper care, or failure to follow instructions may not be eligible for return or refund.
Refunds are issued once returned items are received and inspected.
Full details are available on our Returns Policy page.
Intellectual Property
All content on this website, including text, images, logos, product designs, and branding, is the property of AM Stores or its licensors. This content may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, AM Stores shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or the purchase or use of any products.
Our total liability for any claim shall not exceed the value of the product purchased.
Nothing in these terms limits or excludes liability where such limitation is not permitted under UK law.
Third Party Links
This website may contain links to third party websites for informational purposes. We are not responsible for the content, accuracy, or policies of any third party websites.
Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
For any questions regarding these Terms of Service, please contact us.