Shipping Policy

Shipping Policy

Overview

This Shipping Policy explains how orders placed on AM Stores are processed, dispatched, and delivered. By placing an order on our website, you agree to the terms outlined below.

Order Processing

All orders are processed after payment has been successfully received.

We aim to dispatch orders within the timeframe displayed at checkout. Processing times may vary during busy periods, promotions, or due to stock availability.

Orders are not dispatched on weekends or UK public holidays.

Delivery Locations

We currently deliver within the United Kingdom.

If delivery to additional locations becomes available, this information will be updated on our website.

Delivery Times

Delivery times shown at checkout are estimates only and are not guaranteed.

Delays may occur due to factors outside our control, including courier delays, weather conditions, incorrect address details, or peak delivery periods.

AM Stores is not responsible for delays once an order has been handed over to the delivery provider.

Shipping Costs

Shipping costs are calculated at checkout and are based on order size, weight, and delivery method.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Delivery Responsibility

Customers are responsible for providing accurate and complete delivery information.

If an order is delayed, lost, or returned due to incorrect address details provided by the customer, we may be unable to offer a refund or replacement.

Risk of loss or damage passes to the customer once the order has been delivered to the address provided.

Missed or Failed Deliveries

If a delivery attempt is missed, the courier may attempt redelivery or contact you directly.

If an order is returned to us due to failed delivery attempts or refusal to accept delivery, additional shipping charges may apply before the order can be resent.

Damaged or Missing Items

If your order arrives damaged or with missing items, you must contact us within a reasonable time of delivery.

Please provide clear photographs of the packaging and the affected items to help us investigate and resolve the issue.

Tracking Information

Where available, tracking details will be provided once your order has been dispatched.

Tracking updates are managed by third party delivery providers and may not always reflect real time status.

Contact Us

If you have any questions regarding shipping or delivery, please contact us via [].