Privacy Policy
Introduction
This Privacy Policy explains how AM Stores collects, uses, stores, and protects your personal data when you visit our website or make a purchase. We are committed to protecting your privacy and handling your data in a transparent and lawful way.
By using this website, you agree to the collection and use of information in accordance with this policy.
Who We Are
AM Stores is an online retail business operating in the United Kingdom.
For the purposes of data protection law, AM Stores is the data controller responsible for your personal data.
If you have any questions about this policy or how we handle your data, you can contact us.
What Personal Data We Collect
We may collect the following information when you use our website or place an order
Your name
Billing and delivery address
Email address
Phone number
Order details and purchase history
Payment status information
IP address and basic device information
Website usage data such as pages visited and time spent
We do not collect or store full payment card details. Payments are processed securely by third party payment providers.
How We Use Your Data
We use your personal data to
Process and fulfil orders
Manage payments and refunds
Communicate with you about your orders
Provide customer support
Improve our website and services
Comply with legal and regulatory obligations
Prevent fraud and misuse
We only use your data when there is a lawful basis to do so.
Lawful Basis for Processing
Under UK GDPR, we process your personal data based on one or more of the following lawful grounds
Performance of a contract when you place an order
Legal obligation such as accounting and tax requirements
Legitimate interests to operate and improve our business
Consent where required for marketing communications
Marketing Communications
We may contact you by email about your order or important service updates.
Marketing emails will only be sent where you have given consent or where permitted by law. You can opt out of marketing communications at any time by using the unsubscribe link or contacting us.
Cookies and Analytics
Our website uses cookies and similar technologies to ensure proper functionality and to understand how visitors use our site.
We may use analytics tools to collect anonymised usage data such as page visits and traffic sources. This data helps us improve our website and customer experience.
You can manage or disable cookies through your browser settings. More information is available in our Cookie Policy.
Sharing Your Data
We only share your personal data where necessary and limited to what is required.
This may include
Payment providers
Delivery and courier services
Website hosting and technical service providers
Analytics and performance tools
Legal or regulatory authorities where required
All third parties are required to handle your data securely and in accordance with applicable data protection laws.
Data Storage and Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.
Your data is stored securely and only accessible to authorised individuals.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
Your Data Protection Rights
Under UK GDPR, you have the right to
Access your personal data
Request correction of inaccurate data
Request deletion of your data where applicable
Restrict or object to processing
Request data portability
Withdraw consent where consent was given
To exercise any of these rights, please contact us.
Complaints
If you believe your data has been handled incorrectly, you have the right to lodge a complaint with the Information Commissioner’s Office.
Website
https://www.ico.org.uk
Third Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. You should review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. The latest version will always be available on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.